Refund and Cancellation Policy

This policy applies to registrations for Capitol Recycles Day, taking place March 8 and 9, 2027, in Tallahassee, Florida, and hosted by Recycle Florida Today, Inc. (“RFT”).

Registration cancellations and refunds

To receive a refund of your registration fee, minus a $25 processing fee, you must:

  1. Submit your cancellation in writing by email to Heather Armstrong at heather@recyclefloridatoday.org, including the attendee’s name, organization and the email address used to register.
  2. Submit it at least 10 business days before the event, not counting weekends or national holidays. For Capitol Recycles Day 2027, cancellations must be received by Monday, February 22, 2027.
  3. Receive a reply email confirming your cancellation. A cancellation is not final until you receive this confirmation. If you don’t receive a reply within two business days, please follow up to make sure your request was received.

Approved refunds are issued to the original form of payment within 30 days of the confirmed cancellation. Discounted ($75) and Educational Grant registrations paid by a sponsor are refunded only to the sponsoring organization. Complimentary registrations included with a sponsorship have no cash value and are not refundable.

Late cancellations, no-shows and replacement attendees

  • Cancellations received after Monday, February 22, 2027, will not be refunded.
  • Registered attendees who do not attend (“no-shows”) will not receive a refund or credit.
  • If you can’t attend, you may send a replacement attendee from your organization instead. Replacements must be submitted in writing by email to heather@recyclefloridatoday.org by March 1, 2027, with the new attendee’s name, organization, email address and phone number. There is no fee for replacing an attendee.
  • Registrations cannot be transferred to a future Capitol Recycles Day or another RFT event.

Sponsorships

  • Sponsorship payments must be received in full before sponsor promotion begins.
  • Sponsorships cannot be cancelled or refunded once promotion has begun.
  • Cancelled or unused registrations, hotel rooms or other benefits do not change the sponsorship amount. Unused benefits are forfeited and cannot be refunded or applied to future or other events.
  • Sponsored hotel rooms have no cash or transfer value.

Hotel reservations

Hotel reservations at the Hilton Garden Inn Tallahassee Central are made directly with the hotel. Changes, cancellations, deposits and refunds for hotel stays follow the hotel’s policies, and RFT cannot issue refunds for hotel charges.

Travel and other expenses

RFT is not responsible for travel, lodging or other expenses attendees incur, including non-refundable airfare, hotel charges or other costs, whether or not a registration is cancelled or refunded.

Program changes

RFT reserves the right to change the event schedule, speakers, venues, activities or other program details as needed. Changes to the program do not entitle registrants or sponsors to a refund.

Force majeure

RFT is not liable for any failure or delay in holding the event, or any part of it, caused by circumstances beyond its reasonable control. These include, but are not limited to, acts of God; hurricanes, tropical storms, floods, fires and other severe weather or natural disasters; epidemics, pandemics and public health emergencies; acts of government or orders of civil authorities; changes to the legislative calendar or session schedule; closure of, or restricted access to, the Florida Capitol or event venues; acts of terrorism, war or civil unrest; strikes or labor disputes; and failures of utilities, transportation or communications.

If the event is cancelled, postponed, shortened or moved to a virtual format because of a force majeure event, RFT will, at its discretion, apply registrations to the rescheduled or virtual event, issue a credit, or provide a partial or full refund after deducting non-recoverable costs already incurred. RFT is not responsible for any other costs or losses resulting from a force majeure event.

Assumption of risk

Attendees participate in Capitol Recycles Day and all related activities voluntarily and at their own risk. Attendees are responsible for their own conduct, personal belongings and compliance with the rules of the Florida Capitol, event venues and the hotel, including security screening.

Hold harmless and release

By registering, each attendee and sponsor agrees to release, indemnify and hold harmless Recycle Florida Today, Inc., its officers, directors, employees, volunteers, Collaborating Organizations, sponsors and agents from any claims, damages, losses, injuries, liabilities or expenses, including reasonable attorneys’ fees, arising from or related to their attendance at or participation in the event, except where caused by RFT’s gross negligence or willful misconduct.

Limitation of liability

To the fullest extent permitted by law, RFT’s total liability to any registrant or sponsor for any claim related to the event is limited to the amount that person or organization paid to RFT for registration or sponsorship. RFT is not liable for any indirect, incidental or consequential damages, including lost profits, travel costs or lost business opportunities.

Payment disputes

Please contact us before disputing a charge with your bank or card issuer, so we can resolve the issue directly. Registrations that are disputed or charged back may be cancelled.

Acceptance of this policy

By completing a registration or sponsorship, you confirm that you have read and agree to this Refund and Cancellation Policy. RFT may update this policy; the version posted at www.capitolrecyclesday.org at the time of registration applies. This policy is governed by the laws of the State of Florida.

Questions

For cancellations, replacement attendees or questions about this policy, contact Heather Armstrong at heather@recyclefloridatoday.org.